Set Tracking status manually
complete
M
Maik E.
I would simply like to manually mark an email as "opened" in the list of "unopened emails" when I learn that the recipient has read it—for example, if they tell me over the phone or reply via email.
In my opinion, this would be a useful option for all users.
This could be implemented by opening a menu with a right-click on the email entry. Currently, only the "undo" option appears, but an additional option like
"Mark email as opened"
could be added here.Fabian
marked this post as
complete
Marking a tracked email as opened is now possible via the "Email Tracking" widget
Fabian
marked this post as
under review
Definitely something we want to further investigate