Mail tracking - expiration
complete
Sébastien R
Hi
Currently mail tracking feature never seems to expire.
So I send one tracked email in 2020; six months later I’ll receive a notification that the mail has been read .
This is a waste of resources and time
I should be able to set expiration for mail tracking ; or set it 90 days by default for instance.
If a tracked mail is opened after that delay don’t send out notifications forever to consume less resources and also avoid disturbing clients for a very old email being downloaded.
It’s because people software client often download older emails so it may trigger this situation
N
Noortje
complete
With the latest version v4609 we added the option to disable tracking on send emails and links.
By default, we've set the expiration time to 3 months, but you can change how long you want to have emails or links tracked from your preferences. You can read all about how this works in this article: https://help.mailbutler.io/help/how-do-i-limit-how-long-my-emails-are-tracked-for
N
Noortje
in progress