It would be great if you could add if then logic to your variables so you can prepgm certain wording depending on what brand is answering so one can use the same template for 10 brands but change the wording as needed. Can also be based on the to.email of course or other variables.

{{#with (lookup (text from.email "split" "@") 1) as | d |}}

{{#if (compare "===" d "briskine.com")}}

hello briskine

{{else if (compare "===" d "mailbutler.com")}}

hello mailbutler

{{else}}

hello everyone else

{{/if}}

{{/with}}