Email tracking | Voters

Email tracking

complete

Ono Leung

When we send email to the clients, most of the email will copy to different colleagues or their team. I strongly recommend that we need the truck notification for each individual with the names who open the email. Now I could only see someone open the email with the location. However, everyone are in the same office so even by location we cannot identify who read it

July 8, 2020

Fabian

marked this post as

complete

This is included in version 5405

Fabian

marked this post as

in progress

Sahil Sarosh

We also would like option to disable tracking for certain devices, such as open by sender (emails open by us on one or more devices).

Sahil Sarosh

This does not seem to have been implemented. Also, this feature request should not be marked complete as this is only implemented for certain email types (IMAP, etc) and not for all mailbox types.

Fabian

marked this post as

under review

We investigate technical feasibility

Noortje

Merged in a post:

Which CC emails opened?

Lisa Harris

When I CC emails to multiple addresses, I would like the ability to see when emails are opened by specific people.

March 12, 2021

Noortje

Merged in a post:

Mail to Multiple Recipient

Rosario Criscione

When you send a mail to multiple recipient, it's not clear which recipient is opening the email

January 25, 2021

Stephan L.

Agreed ! Must Have !

Alex Stojk

Agreed! Very useful!

Jacques Perret

I agree. Very useful.

John Parker

also knowing when they open it subsequent times would be helpful too - rather than just the "first open" - shows interest (or sometimes "1st open" is a filter - not them really opening it)

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