Checking email activity on the macOS menu bar when Apple Mail client is closed.
M
Matthew
Re: The "M" Icon at the top of the macOS desktop menu bar allowing the ability to check email activity when the Apple Mail client is closed: This was a massively useful feature and removing it is a step back in terms of user-friendliness, convenience/accessibility being that now we can only check the activity of emails if the Apple Mail client is open. Please strongly consider reinstating this feature back to the macOS menu bar.
M
Maciej
I've tried reasoning with the support that this is a huge step backward in terms of UX, but so far it's fallen on death ears.
M
Matthew
I just received this response from Mailbutler support:
"When you opened the activity feed in the menu bar in the past, that was also being reset by having it closed when you weren't looking at it, and then reopened when you went to check it. So the effect was exactly the same--it updated by being refreshed when it was reopened.
Truly, nothing has been removed. We've just moved the same capability from the menu bar (something that many many users asked for) and in to the email client.
The CTO and the development team are already aware that some users, such as yourself, don't like this change. Unfortunately, you are in the minority."
Clearly they're either not using the tool or are not understanding how this recent update has negatively impacted the user experience.
N
Noortje
Merged in a post:
Tracked Emails UX Request
F
Fernando Velarde
Hello.
You recently made some changes to the Mailbulter interface , but I would like for you to consider returning some things as they were.
To check the email tracking now I have to check them in the Apple Mail sidebar. I don’t like it this way.
It takes too much space from my mails and a lot of clicks
• First I have to click on the Mailbulter icon to open the side bar and most of the times it doesn’t show the most recent mails.
• So I have to click on the X at the bottom to close it.
• Then click on it again to reopen and then it refreshes.
• Then I click again on the Mailbulter icon to close the sidebar (since I don’t want to have it open always)
A lot of clicks just to check my tracking emails…
Also this way also moves and messes up my mail columns that I had (From, Subject, Date Received, Attachments, etc)
I have them set up to the width I wanted , but when I click on the icon to open the side bar it changes all my custom column width settings
The way it was before was much better and convenient
I had a Mailbulter icon in my Menu bar and I just clicked on it once to see my tracked emails. I do this a LOT of times each day
I could access it anytime quickly and in any App I had open and it always showed the most recent mails.
Could you at least give us an option to have it like that? If some people like the new way you have it leave like default but for people that liked the Mailbulter menu item give us a chance to activate it via a preference.
Thanks,
F
Fernando Velarde
Yes, Please leave it like it was before or at least give us an option to have it. Maybe create a preference to check to see the Mailbulter icon in the Menu Bar.
It is very convenient to click on it while working on any app you are. Vote me in on this
M
Matthew
I guess Mailbutler has closed this feature request, implying that they're not even considering bringing this feature back.
Vincent Collin
👍
David Thompson
Yeah, this needs to come back asap. Bad decision to remove this.
Steps before they took this out:
1) Click on M icon in menubar, see email activity.
Steps now:
1) Click on Apple Mail App to bring to front
2) Click on MailButler icon in top right hand corner of app
3) Click on menu squares icon
4) Wait for panel to slide up.
Oh wait, that panel is up and doesn't refresh by itself. Wanna refresh? Gotta close it, and re-open it.
Sorry folks, bad UX :(
M
Matthew
David Thompson: 100% agree and also the amount of time spent going back and fourth with Mailbutler support (and still need to action) in order to report the issue of the activity feed not automatically updating. The workaround is to “right click” and you can “reload” the feed manually. This has to be one of the worst UX changes I’ve seen a software company release as an upgrade. Total disregard for the actual user experience, and the time involved for us to respond to their request for more information to resolve what appears to be a global user issue.
N
Noortje
Merged in a post:
Mailbutler didn't show anymore in the finder menu bar
C
Christophe LAPIERRE
I know now it is a wanted update by the Mailbutler Team. But : why ? 😱
On laptop whe have less screen room with the email client, screen
Shared with apple mail UI itshelf.
Checking the opened mails (at what time, etc )
was way more handy in the macos menu bar with the M icon.
Weird choice, really.
S
Steve Davis
yup, this needs to come back!
N
Noortje
Merged in a post:
Change @ Apple Menu Bar
Too Bobo
Since the update the Mailbutler Icon is taken away from the Menu Bar.
-- Why did this change??
Using a 13' MAcBook Pro and than be forced to open the Mailbutler side bar and using the button to open isn't very user friendly specially when this isn't asked for?
Can you set the button back on the Menu Bar please?? From a user point of view, needing to see what has been opened in one, easy overview, this new tool isn't an upgrade but a frustration!
Many thanks,
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