Action packs for sale
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Marina Epelman
I posted this idea elsewhere as a comment, but I'd like to give it its own thread. This is something to consider in light of discontinuation of limited monthly advanced actions in lower-priced subscriptions.
For context, I have a Professional plan, and having 30 Business actions available to me every month was the perfect amount to help deal with occasional specific email communications, but not something I would need for every message I send, thus not justifying the steep price of the Business plan.
A few times, during particularly busy periods at work, I would run out of actions towards the end of the month, and that would have been a perfect occasion for me to buy an "action pack" as a one-time purchase to deal with a specific need. I suggested this as an idea when I first started using the service, but it didn't come to fruition – perhaps now is a good time to revisit it.
As for the "customer confusion" issue cited as the reason for the discontinuation of the current system, presumably customers who go out of their way to specifically make a purchase of a pack of business actions would know what and they are doing and for what purpose.
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Noortje
complete
We’ve listened to your feedback over the last year, and are happy to announce that we’re now providing more features and options to all of you. For our free, Essential users, you now have unlimited access to Open Tracking, Send Later and Basic Signatures (on top of the always free Undo Send and Attachment Reminder). You get all of this in exchange for a watermark at the bottom of each email.
For those of you who’ve been Professional subscribers and wanted access to more features, but didn’t need the full Business subscription, there’s now Professional+. This plan is in between Professional and Business both in price and in features. You can check out the details on our pricing page: https://www.mailbutler.io/pricing. In this plan, you get all of the Professional features plus Link Tracking, Tracking Details, Custom Signatures, and Recipient-Optimized Scheduling.
If you’ve got any questions about this, please reach out to our support team at support@mailbutler.io.
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Noortje
planned
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Nautisch Adviesbuerau Dirk van der Zee
I suggested several times to offer separate extra features to the Professional subscription because I don not use the team and contact features as a 1 person business.
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Noortje
under review
Thank you for your feedback. It's much appreciated and we're taking all of your comments in to consideration. To help us really zero in on what's most important to our users, we're launching a survey soon. Keep an eye on your mailbox!
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Noortje
Merged in a post:
Custom Subscriptions
Shank Galé
30 free actions was very useful but now that its gone perhaps a PAYG feature if I want for example full tracking in the professional plan but don't need the teams etc of the business.
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Noortje
Merged in a post:
Requesting Pre-paid monthly, higher-tier ACTIONS
David Steinberg
Why can’t we have the option of additional PAID ACTIONS? Removing the FREE ACTIONS was completely understandable from a business standpoint, BUT…. why not give us the option to pay for X number of HIGHER-TIER actions on a monthly/yearly basis? For example, if I know December will be very busy with emails, I might want to buy 30 higher-tier Actions. If I need more for that month, I might “refill” and buy another 15.
THIS scenario is something I (and I’m sure other customers) would strongly consider, if it were implemented. Because, as of now, it is not financially feasible to upgrade to a higher-level plan for just one or two features that I need. Either for my personal Essentials account at home, or my Professional account at work.
MB will then have an additional revenue stream and gain/keep customers like myself who need a more customized experience for both personal and professional use.
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T Baucells
It would be nice for those of us on the free tier to be able to buy a pack of, say, 10 actions (non-expiring) for those few emails a month that we really need to track. I can't justify the subscription for the sake of between 0 and 4 emails a month.
Navin Ramaswaran
100% agree. I’m in the same boat. I need email scheduling (send later) and tracking... that’s pretty much it.