I want to start with this: I absolutely LOVE Mail Buttler. It's the only program like this that I've tried, and I'd never want to use any other after my experience with you guys. I first used it as a Lead Marketing Coordinator with a team of 5-10 employees and it was perfect. However, I'm now a professor with 70-100+ students, and I've found a problem with your subscription tiers.
The professional vs business tier just doesn't cut it for educational purposes. I love that I can track "read" emails and link clicks, but I can only track the first "read" and the first link click. This is a problem because as a professor I often send one email to 30+ recipients as a BCC. And thus I can't see how many times it's been opened, clicked, etc.
I really want to suggest a third tier before your business tier that is geared towards educational purposes. The gap of $7 /month vs $30 /per month is too large, and as a "public servant" I can't afford the $30 option when I only need the one/ two extra features.
Thank you guys for your consideration, and I hope you do think about a fourth tier for your amazing product.
Best, Bradley Shoopman