More Control Over Smart Follow-ups

We’ve expanded Smart Follow-ups to give you greater control over how follow-up suggestions are generated and prioritized.

Fine-tune how Mailbutler identifies emails that need your attention by configuring the behaviors and thresholds that matter most to you.

You can now create custom rules for:

Trigger follow-up suggestions when an email hasn’t been opened after delivery for a specified number of minutes, hours, days, or weeks.

Get notified when no reply has been received within your chosen timeframe.

Detect interest when recipients open your email within a defined number of seconds, minutes, hours, or days.

Define your own thresholds for high interest and extreme interest based on how many times an email is opened.

Identify engagement through link clicks, including clicks within a specific timeframe and multiple-click thresholds.

Prefer to manage follow-ups yourself? You can now choose to disable smart follow-up suggestions while continuing to use Mailbutler’s email tracking features.

You can now define the minimum urgency level assigned to emails that you manually mark for follow‑up: low, medium, or high.

This ensures your manually marked follow‑ups are prioritized appropriately and appear alongside smart follow‑up suggestions according to your preferred urgency threshold.

All smart follow-up settings can be managed from:

There, you can adjust urgency levels, enable or disable suggestions, and customize the rules that power your follow-up recommendations.

Smart Follow-ups should work the way work. Explore the new settings, tailor them to your workflow, and let us know what you think!