Make the app reliable!
closed
S
Scott Elliott
It's simply not nice to completely surprise end-users with a new feature like “Undo Send Plug-in by Mailbutler”. It appeared out of nowhere, it did not offer users a choice to not have it installed in the first place, and it did not allow users to easily uninstall the Plug-in without having the main Mailbutler Plug-in also become inactive, which then required extra steps to re-activate it. Very poor implementation. ALWAYS notify, ALWAYS ask for permission, and ALWAYS allow for control, including easy uninstallation.
N
Noortje
closed
Hi Robert,
Thank you for letting us know about the issues you're having with new bugs getting introduced in our software updates. We get how annoying that can be, and we're sorry for any trouble caused.
Our team puts in a lot of effort to test our updates before releasing them, but it can happen we miss things due to the complex nature of our software.
We totally appreciate your patience and understanding as we work to fix these bugs.
We've recently introduced “Undo Send Plug-in by Mailbutler” as a standalone plug-in, which will improve its stability.
If you've got any specific bugs or other feedback, please don't hesitate to let us know. We're always looking for ways to improve.
Thanks again for reaching out, and we apologize for any inconvenience caused.